Our Stitch Guarantee

SEN APPAREL Stitch Guarantee

At SEN APPAREL, every piece is handmade with care, precision, and attention to detail. We stand behind the quality of our craftsmanship and are proud to offer our Stitch Guarantee.

✂️ 8-Month Stitch Guarantee

All stitching on SEN APPAREL products are covered for 8 months from the date of purchase.

If any stitching comes undone or fails due to a fault in workmanship within this time, we will:

  • Repair the item, or
  • Replace it where necessary

at no cost to you.

What’s Covered?

Our Stitch Guarantee covers:

  • Seams coming undone
  • Stitching faults or breakage under normal use
  • Construction-related issues

⚠️ What’s Not Covered

While we stand by our stitching, this guarantee does not cover:

  • Elastic damage or breakage caused by misuse, including:
    • Overstretching beyond normal use
    • Improper handling or storage
  • General wear and tear over time
  • Damage caused by accidents, washing mishaps, or improper care

Care Matters

To keep your item in the best condition, we recommend:

  • Gentle use and normal handling
  • Following care instructions provided with your product

📩 How to Make a Claim

If you believe your item qualifies under our Stitch Guarantee or even if you are unsure:

  1. Contact us with your order details
  2. Include clear photos of the issue
  3. We’ll assess and guide you through the next steps

We aim to make this process simple and fair.

Handmade with Confidence

Our goal is to create pieces you can rely on every day. This guarantee reflects our commitment to quality and your trust in the products we make.